Is there an extra fee?

When does my order arrive?

Problem with an order

I need help with an order?

EasyBins Help Centers

We accept refunds, returns and credits for up to 48 hours after delivery.

We accept refunds, returns and credits for up to 48 hours after delivery.

What is your return policy ?

Prices, Discount & Fees

What is EasyBins?

What you’ll love about EasyBins

How does EasyBins Work?

How do I find my order status ?

Where do you deliver?

How can I shop multiple stores?

What are store cut-off hours?

What are the food and product safety procedures?

How can I get help?

What is the substitutions policy ?

How can I find out my substitutions ?

When will my bin arrive?

How EasyBins Works

Purchase a gift card

Redeem a gift card

Pay with a gift card

When does my card get charged?

What forms of payment do you accept?

How does payment work for items I add over text message?

What is an autohrization hold and when is payment processed?

Payments & Gift Cards

Can I request an item not currently on the app?

Is there a minimum I have to spend?

Why was my order canceled?

How do I add specific instructions for an item(s), replacements, or delivery

Can I send a gift through EasyBins?

Which categories can do you have ?

How can I Add items after you checkout ?

Do you sell alcohol?

Placing Orders

How can I change my order?

How do I cancel my order?

Can I add items to my order?

Order In Progress

Can I tip?

What do I do if there is a problem with my order?

How can I Rescheduling a delivery

What do I do if there is a problem with an item on my order?

What do I do if I cant find my delivery?

What do I do if I am missing items from my order.

Delivery

How do you price your items?

When do I get a receipt and final charges?

What are the other/additional fees and taxes charged by easybins?

What is your return policy ?Updated a year ago