Is there an extra fee?

When does my order arrive?

Problem with an order

I need help with an order?

EasyBins Help Centers

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A final order receipt is emailed after delivery showing the charges and if items added amounts due.

When do I get a receipt and final charges?

Prices, Discount & Fees

What is EasyBins?

What you’ll love about EasyBins

How does EasyBins Work?

How do I find my order status ?

Where do you deliver?

How can I shop multiple stores?

What are store cut-off hours?

What are the food and product safety procedures?

How can I get help?

What is the substitutions policy ?

How can I find out my substitutions ?

When will my bin arrive?

How EasyBins Works

Purchase a gift card

Redeem a gift card

Pay with a gift card

When does my card get charged?

What forms of payment do you accept?

How does payment work for items I add over text message?

What is an autohrization hold and when is payment processed?

Payments & Gift Cards

Can I request an item not currently on the app?

Is there a minimum I have to spend?

Why was my order canceled?

How do I add specific instructions for an item(s), replacements, or delivery

Can I send a gift through EasyBins?

Which categories can do you have ?

How can I Add items after you checkout ?

Do you sell alcohol?

Placing Orders

How can I change my order?

How do I cancel my order?

Can I add items to my order?

Order In Progress

Can I tip?

What do I do if there is a problem with my order?

How can I Rescheduling a delivery

What do I do if there is a problem with an item on my order?

What do I do if I cant find my delivery?

What do I do if I am missing items from my order.

Delivery

How do you price your items?

What is your return policy ?

What are the other/additional fees and taxes charged by easybins?

When do I get a receipt and final charges?Updated a year ago