Is there an extra fee?

When does my order arrive?

Problem with an order

I need help with an order?

EasyBins Help Centers

If you are unable to locate your delivery or there is a problem with any item in your order, please contact our customer success team for assistance.To do so, simply reply to the delivery notification text message or send an email to <a data-fr-linked="true" href="mailto:help@easybins.com">help@easybins.com</a>. Our order specialists are available daily from 6am to 10am to assist you with any issues you may encounter.Please note that every order delivered is geotagged with photo verification, which helps us to quickly identify and resolve any delivery issues that may arise. We strive to provide the highest level of customer satisfaction and are committed to ensuring that your experience with us is a positive one.

If you are unable to locate your delivery or there is a problem with any item in your order, please contact our customer success team for assistance. To do so, simply reply to the delivery notification text message or send an email to help@easybins.c

What do I do if I cant find my delivery?

Delivery

What is EasyBins?

What you’ll love about EasyBins

How does EasyBins Work?

How do I find my order status ?

Where do you deliver?

How can I shop multiple stores?

What are store cut-off hours?

What are the food and product safety procedures?

How can I get help?

What is the substitutions policy ?

How can I find out my substitutions ?

When will my bin arrive?

How EasyBins Works

Purchase a gift card

Redeem a gift card

Pay with a gift card

When does my card get charged?

What forms of payment do you accept?

How does payment work for items I add over text message?

What is an autohrization hold and when is payment processed?

Payments & Gift Cards

Can I request an item not currently on the app?

Is there a minimum I have to spend?

Why was my order canceled?

How do I add specific instructions for an item(s), replacements, or delivery

Can I send a gift through EasyBins?

Which categories can do you have ?

How can I Add items after you checkout ?

Do you sell alcohol?

Placing Orders

How can I change my order?

How do I cancel my order?

Can I add items to my order?

Order In Progress

Can I tip?

What do I do if there is a problem with my order?

How can I Rescheduling a delivery

What do I do if there is a problem with an item on my order?

What do I do if I am missing items from my order.

How do you price your items?

What is your return policy ?

When do I get a receipt and final charges?

What are the other/additional fees and taxes charged by easybins?

Prices, Discount & Fees

What do I do if I cant find my delivery?Updated a year ago