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EasyBins Help Centers logo

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Delivery

Receiving your items, reporting a problem, unknown charges

Can I tip?

Drivers deliver bins early morning and do not ring the doorbell, knock or otherwise notify the customer we have arrived. Tipping is not required or expected.

What do I do if there is a problem with my order?

At our grocery delivery company, we strive to provide the best possible service to our customers. However, we understand that issues can arise, and we are committed to resolving them promptly and effectively. If you experience any problems with your

How can I Rescheduling a delivery

You can reschedule a delivery for a later day or time by contacting customer success at [email protected].

What do I do if there is a problem with an item on my order?

If there is a problem with an item in your order or the order is missing contact our customer success group by replying to delivery notification text message or at [email protected]  or reply directly to any text message from easybins. Order speciali

What do I do if I cant find my delivery?

If you are unable to locate your delivery or there is a problem with any item in your order, please contact our customer success team for assistance. To do so, simply reply to the delivery notification text message or send an email to [email protected]

What do I do if I am missing items from my order.

If there is a problem with an item in your order or the order is missing contact our customer success group by replying to delivery notification text message or at [email protected]  Order specialists are live daily from 6am - 10am. For items missing