What do I do if there is a problem with my order?Updated a year ago

At our grocery delivery company, we strive to provide the best possible service to our customers. However, we understand that issues can arise, and we are committed to resolving them promptly and effectively. If you experience any problems with your order, please follow these steps:

Contact Customer Success: You can reply to any text message or email that you receive from us to notify our customer success team about any issues you experience with your order. Our customer success team will respond to your message promptly to provide assistance and resolve the issue.

Provide Details: When contacting our customer success team, please provide as much detail as possible about the problem you experienced. This can include the order number, the specific items that were affected, and a description of the issue you experienced.